Visitor information

Visits from family and friends help patient families through the hospital experience. General information for extended family and friends is listed here; please note that policies and hours vary by floor. Parents/legal guardians are welcome 24 hours a day, seven days a week.

• General visiting hours are 10 a.m. to 8:30 p.m.
• Enter the hospital through the main entrance, and stop at the concierge desk for a color-coded visitor pass.
• Smoking is not permitted inside or near entrances to any hospital buildings.

Be healthy, wash your hands

To help curb the spread of disease and maintain an infection-free environment, we ask all families and visitors to:

• Wash your hands -- before, during and after all visits.
• Visit only if you are healthy -- free of fever, sore throat, diarrhea, rash, bad cough, runny nose or congestion. 
• Also for the safety of our patients, please wait at least one month if you have, or have been exposed to any contagious disease such as chicken pox, measles, tuberculosis, mumps, whooping cough or strep throat.

Visiting intensive care units

Specific guidelines for visiting the Pediatric Intensive Care Unit (PICU) or Neonatal Intensive Care Unit (NICU) help provide an optimal patient care environment while respecting the needs of parents, family and friends.

Non-patient related visitors

• All non-patient related visitors must direct requests to the Children's Services management team.
• Learn more about gift and toy donations and volunteering. Or contact Teri Foster for more information.