Managing media requests
To best manage media requests, Children's Memorial has established the
following media guidelines:
- Please call public affairs to arrange all
interviews. Call 773.880.4500 between the hours of 8:30 a.m. and 5:00
p.m. After hours or on weekends, call the main hospital at 773-880-4000, and
ask the operator to page the public affairs staff member on call.
- Advance notice for on-site interviews is necessary so public affairs staff
can arrange for a room for media interviews or shoots, notify the patient care
areas involved and line up the appropriate patients, families and staff.
- To protect the privacy of all Children's Memorial patients and families,
public affairs must accompany all reporters, film crews and photographers on
the hospital campus.
- No patient condition reports are released
(other than
a one-word description) to the media until the public affairs staff receives
consent from a patient's parent or guardian.